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I took the tour once.
Free breakfast. Ninety minutes, they said. A folder with my name already printed on the front. I sat there in a windowless room off a hotel lobby telling myself I would be polite and leave.
Two hours later a man was sketching a monthly payment on the back of a brochure.
I walked out. Plenty of people don't. The industry's own trade group counts about ten million American households that own one of these things, and $10.7 billion of sales in 2025.
But the vacation is not the business. The loan is.
Roughly two-thirds of Hilton Grand Vacations buyers borrow the purchase money from Hilton Grand Vacations. The average rate on that book runs 14.4%. So the company sells you the week, lends you the money, and then charges you a fee every year to maintain the place.
Then it does one more thing. It gathers thousands of those loans into a pool, and sells the pool to bond investors. Insurance companies buy them. Pension funds buy them. The company gets its cash back on day one instead of over ten years, and lends it out again.
Those bonds have a spotless record. In June the company sold a $300 million pool and, by its own finance chief's account on the earnings call, orders came in around nine times the size of the deal, at the tightest spread the timeshare market has seen since January 2022.
So the loans must be fine. That is the reasonable conclusion, and I held it too until I opened the quarterly filing.
The filing splits the company's own loan book in two. Loans that sit inside the bond pools. Loans that sit outside them. Same company. Same product. Same kind of buyer, sold in the same room.
Inside the pools, 0.7% of the balance is more than 120 days late. Outside them, 25.2% is.
Some of that gap is screening. Only healthy loans get into a pool in the first place. But loans go bad after they are inside a pool too, and the pools still print 0.7%.
The filing explains it in one sentence. When a loan inside a pool defaults, the company often swaps a good loan in or buys the bad one back at full principal. A hundred cents on the dollar.
The bad loan moves back onto the company's own books. The pool stays clean. The bond investors stay happy.
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